Technical Services Engineer specialising in Microsoft security, endpoint management, identity protection and global retail infrastructure. I combine production experience with practical security labs and evidence-led case studies.
Defender XDR · Intune · Entra ID · Cisco Meraki · Vulnerability Management
Featured operations
A curated selection of production security work and independent technical projects. Scroll through each operation to inspect its strongest evidence.
03 featured
Supporting security remediation across Microsoft Defender, Intune and Entra ID within a global corporate and retail environment.
87 → 100%
Endpoint Security
Strengthening authentication and privileged access through passwordless and identity-security controls.
Microsoft Entra ID
Primary technology
Building a monitored environment for ingesting, detecting and investigating security events.
Splunk
Primary technology
Full project archive
Browse all 5 operations, including live implementations, projects currently being developed and future laboratory work.
Evidence graph
Choose a domain, then inspect only the capability you need. Nothing opens until you select it.
Active domain
Protecting identities, authentication pathways and privileged access across Microsoft environments.
Select a capability to inspect its evidence.
5 capabilities are available in Identity. The evidence panel stays aligned while you move between them.
Capability domains
Active domain
Protecting identities, authentication pathways and privileged access across Microsoft environments.
About
I am a Technical Services and IT professional with a First-Class Computer Science degree and hands-on experience supporting and securing technology across a global retail environment.
My work spans endpoint security, identity, vulnerability remediation, Microsoft 365, networking and store infrastructure—combining technical investigation with clear, business-focused communication.
1st
Computer Science
L1-3
Technical Support
Global
Retail Technology
01 · 2019 — 2022
University of Hertfordshire
Graduated with First-Class honours, building foundations across software development, systems, networking and technical problem-solving.
02 · 2019 — 2021
Laptop Repair Specialists
Designed and maintained responsive websites, improving performance, navigation, visual consistency and the overall user experience.
03 · Aug 2022 — Oct 2025
Orlebar Brown
Supported users across a fast-paced global retail environment, managing endpoint deployments, identity administration, technical incidents and day-to-day infrastructure support.
04 · Oct 2025 — Present
Orlebar Brown
Providing Level 1–3 support while taking greater ownership of cybersecurity, infrastructure, retail technology, service improvement and technical project delivery.
How I work
Production-minded
Security decisions must work within live environments, operational constraints and business priorities.
Evidence-led
Recommendations are supported by technical findings, measurable outcomes and documented reasoning.
User-aware
Effective security depends on clear communication, practical guidance and controls people can use.
Credential roadmap
A deliberate pathway prioritising core security and Microsoft security operations before expanding into additional practical and specialist credentials.
03
Active
01
Completed
06
Roadmap
The focused priorities receiving active study time now.
Credential focus
Developing broad security knowledge across threats, architecture, operations, identity, risk and governance.
Progress state
Currently studying
Currently being studied alongside practical technical work.
Official credential detailsCredentials and pathways already completed.
Specialist learning held in the future development roadmap.
Open a channel
I'm open to cybersecurity, infrastructure and technical services opportunities, as well as conversations around practical security projects.
rahul.khimani@icloud.com