Case study · Operation 02
Identity Security Modernisation
Strengthening authentication and privileged access through passwordless and identity-security controls.
Microsoft Entra ID
Primary technology
04
Evidence outputs
Live environment
Current stage
01 · Challenge
The objective
Reduce reliance on shared credentials and traditional passwords while improving the protection of privileged access.
02 · Delivery
My contribution
- Implemented and supported Microsoft LAPS.
- Supported Windows Hello for Business and passkey adoption.
- Supported Microsoft Authenticator and phishing-resistant MFA.
- Created user guidance covering secure access and authentication.
03 · Evidence
Evidence and outputs
Evidence 01
Production implementation
Evidence 02
Operational support
Evidence 03
User enablement
Evidence 04
Security documentation
04 · Reflection
What this demonstrates
This operation demonstrates practical ownership across technical investigation, risk-aware prioritisation, implementation and clear communication. It also shows how security and infrastructure work must remain usable, supportable and aligned to the live environment.
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